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Terms & Conditions

Introduction

Welcome to Redwood Digitals. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.

A Legal Disclaimer

The information contained on this website (redwooddigitals.com) is provided by Redwood Digitals for general informational and marketing purposes only. While we make every effort to ensure that all information is accurate, complete, and up to date, we make no representations or warranties of any kind- express or implied - about the accuracy, reliability, suitability, or availability of the information, services, or related materials contained on this website. Any reliance you place on such information is strictly at your own risk. The content on this website does not constitute professional, financial, legal, or technical advice, and you should always seek advice from a qualified professional before acting on any information provided.

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In no event shall Redwood Digitals, its directors, employees, or agents be liable for any loss or damage, including without limitation indirect or consequential loss, or any loss of data, profits, or business opportunities arising out of or in connection with the use of this website or our services. We do not guarantee specific marketing or business outcomes, as results depend on various factors beyond our control, including market conditions, platform changes, and client implementation.

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Our website may contain links to third-party websites provided for convenience only. Redwood Digitals has no control over, and accepts no responsibility for, the content, policies, or practices of any linked websites. Inclusion of any external link does not imply endorsement or approval. While we strive to keep our website online and accessible, Redwood Digitals takes no responsibility for temporary unavailability due to technical issues beyond our control.

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All content, designs, and materials on this website are the property of Redwood Digitals, unless otherwise stated. Unauthorised use, reproduction, or distribution of any content without prior written consent is prohibited. This disclaimer and any disputes arising from it are governed by the laws of Scotland, and users agree to submit to the exclusive jurisdiction of the Scottish courts.

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For any questions regarding this disclaimer, please contact us at contact@redwooddigitals.com or visit https://redwooddigitals.com.

1. About Us

Redwood Digitals
Email: contact@redwooddigitals.com
Website: https://redwooddigitals.com
Location: Edinburgh, Scotland

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We are a digital marketing agency providing services including SEO, PPC advertising, website design, and full-service digital marketing management.

2. Definitions

  • “Client”, “you”, “your” refers to any individual or business using our website or engaging our services.

  • “We”, “us”, “our” refers to Redwood Digitals.

  • “Services” refers to any marketing, design, consulting, or related work provided by Redwood Digitals.

3. Use of Our Website

By using our website, you agree to:

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  • Use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use.

  • Not upload or transmit viruses, malicious code, or harmful content.

  • Not attempt to gain unauthorised access to our systems, servers, or networks.

 

We reserve the right to suspend or terminate access to our website without notice if these terms are breached.

4. Services and Contracts

All services provided by Redwood Digitals are subject to a written proposal or agreement outlining project scope, deliverables, pricing, and timelines.

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By accepting a proposal, signing a contract, or paying an invoice, you agree to these Terms and to the terms stated in the specific agreement.

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We reserve the right to modify or discontinue any service at any time, with reasonable notice where required.

5. Payment Terms

  • Payment terms will be specified in your individual proposal or invoice.

  • Unless otherwise agreed, invoices are due within 14 days of issue.

  • Late payments may incur interest and administrative fees in line with the Late Payment of Commercial Debts (Interest) Act 1998.

  • We reserve the right to pause or terminate work if invoices remain unpaid beyond the agreed timeframe.

6. Intellectual Property

All materials, designs, strategies, and content created by Redwood Digitals remain our intellectual property until full payment is received.

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Upon full payment, intellectual property rights for custom deliverables (e.g., websites, graphics, ad creatives) will transfer to the client unless otherwise stated in writing.

 

You agree not to reproduce, distribute, or use our proprietary materials without prior written consent.

7. Confidentiality

We respect your confidentiality and agree not to disclose any confidential information shared with us during the course of our work, except where required by law.

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Similarly, you agree not to disclose any confidential information about our business, methodologies, or pricing structures.

8. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and UK GDPR requirements.

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By using our website or services, you consent to the collection and use of your data as outlined in that policy.

9. Limitation of Liability

To the fullest extent permitted by law:

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  • Redwood Digitals shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

  • We do not guarantee specific marketing results, rankings, or sales performance, as these depend on factors beyond our control (e.g., market changes, third-party platforms, algorithms).

  • Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Third-Party Services

We may use or recommend third-party tools (e.g., Google Ads, Meta Ads, hosting providers).

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We are not responsible for the performance, availability, or policies of these third-party platforms. Your use of such services is subject to their respective terms and conditions.

11. Termination

Either party may terminate a service agreement by providing written notice as defined in the contract.

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Upon termination:

  • You must pay for all work completed up to the termination date.

  • We will deliver any completed or agreed-upon materials once all payments are settled.

12. Website Content and Accuracy

We make reasonable efforts to ensure that all information on our website is accurate and up to date. However, we make no warranties as to its completeness or suitability for any purpose.

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We reserve the right to change or update website content at any time without prior notice.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Scotland.
Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

14. Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on this page with a revised “Last Updated” date.


Your continued use of our website or services constitutes acceptance of any changes.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

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Redwood Digitals
Email: contact@redwooddigitals.com
Website: https://redwooddigitals.com
Location: Edinburgh, Scotland

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